IT Support Care and Maintenance Packages
IT support and equipment maintenance can be a real headache and interruptions badly impact business efficiency. Staff time and resources are wasted fixing the problem which leads to the inevitable double loss in business revenue and dreaded unknown costs of finding trusted engineers to fix the problem with a long term solution – NOT just to patch it up.
We provide a service where our team of qualified and experienced engineers become your virtual onsite IT Support department.
All your IT headaches can be passed onto us. We will setup a Service Level Agreement so that you will receive a fast response in your time of need.
From server monitoring to anti-virus/network protection to data backup strategies, our support engineers have you covered in the Northamptonshire, Buckinghamshire and Bedfordshire areas.
Fixed Monthly Costs – No hidden surprises. You have a fixed monthly budget for IT Support that we stick to, no matter how much time is required. Especially if you have a disaster one month. You only pay for any new required equipment.
ProActive Remote Monitoring System – All our protected clients enjoy the peace of mind that your networks are being continually monitored from our workshops. We often know there is a problem before you do. We keep a close eye on your server and network security software for any problems.
Reliable Engineers – Highly qualified to Degree level and beyond. We have a team of highly trained and experienced engineers that you can rely on to do a great job.
Renowned Customer Service – We insist on high levels of customer care because we know it is a priority to put our Clients and their Businesses first.
We offer bespoke IT Support Care Packages depending on the Client’s needs and budgets. Please contact us for more advice or arrange a meeting for a chat with no further obligations.